Monday, February 18, 2008
Managing another manager
I work in Modell's currently and my manager is one of those no nonsense type of persons. I didn't see or speak to him while I was getting hired, and the first time I saw him he wanted to speak to me about needing me to work another day in the week. He won't talk to you when something you do something well, but he'll be there to let you personally know what you did wrong. One time a customer was upset as they usually are and decided to take offense when we didn't have a pair of shoes they wanted. The customer decides to be dramatic and calls the manager out, and I had to tell him my side of the story which is so troublesome it isn't even worth the job sometimes. The worst part is going to see him about an off day, if it doesnt work with his schedule, even if you ask a month in advance, then you've got no choice but to work, unless you're a rebel. After having experience with this type of manager I always tried to stay away of his line of vision, and when you really need an off day or anything else for that matter, I always try to talk to the nicer manager. Sometimes I think the two managers are playing good cop bad cop, but as long as you got the good cop on your side, you'll be lucky half the time.
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2 comments:
Nice story. Thank you for sharing.
I think your manager has good parts and his bad parts. He is the type of manager that does not "babysit" his workers. He believes that the workers are capable of accomplishing the job and expects things to get done. He does not have to tell you that you are doing a good job, after all you should be doing a good job in the first place. When he tells you that you are doing a bad job, that is his job to make sure all his employees are functioning correctly.
The bad part about this guy is that he is not flexible at all. I don't see the reason why he can't give you a day off, even if you ask a month in advance. After all, it is his job to make a schedule for the employees. What if somebody just decided not to show up to work? Obviously that doesn't work with his schedule but what can he do now?
Stick with the good cop and you'll be fine!
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